Know-how and equipment Level up your tech
Technology to help you stay connected
Information Technology Services strongly recommends the use of the University's virtual private network (VPN) when working remotely to better ensure the protection of University data and computing systems.
Connect with your team and other colleagues in your department at the click of a button.
Zoom web conferencing allows for real-time interaction in “rooms," an ideal way to transition from in-person meetings to online.
While you are away from your desk, you can have phone calls from your Cisco VOIP phone forwarded to your personal phone.
Office 365 is available to all University of Kentucky employees. It includes Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. You can install them across multiple devices, including PCs, Macs, Android tablets, Android phones, iPad, and iPhone.
Microsoft OneDrive is a file-hosting service offered by the University of Kentucky through your Microsoft Office 365 account.
Software to help you work is available free of charge or at a reduced rate.
Computers and equipment
When you use computers or other hardware owned by the university, you are guaranteed tech support, repairs and security.
If you experience technical issues with a personal computer you're using to work remotely, we may be able to help. Our tech help services now include basic troubleshooting for devices you own and use for university work.
How to temporarily check out university-owned equipment:
- Assess your needs: computer, docking station, displays or other office equipment.
- Download the Off-Campus Equipment Report Form from Capital Assets Accounting.
- Request approval from your department using the form.
UK HealthCare hardware
Department leaders will loan employees certain remote work equipment and may purchase additional computing equipment from their departmental budgets, as needed.
To request the purchase of a new computer or move an existing computer to a remote work location, go to the IT Service Portal (Click "Services" at the top; Click "Desktop;" for new computer select "Hardware – New Device;" to move a computer to a remote work location select "Hardware – Move."
For all other IT issues, please go here and select Report an Issue at the top; a Field Service Technician will contact you.